Taking the Mystery out of Mystery Shopping (Restaurant Edition)

To many people, Mystery Shopping has always been rather .. mysterious. What exactly is mystery shopping? Here is a quick definition from Wikipedia for your information – Mystery Shopping or a mystery consumer is a tool used externally by market research companies, watchdog organizations, or internally by companies themselves to measure quality of service, or compliance with regulation, or to … Read more

Where The Hell Is Matt? (2012)

I’m not sure about you, but I first learnt about dancing Matt from a Visa commercial in the cinema. I remember thinking that was pretty cool! Here is his video in 2012, enjoy! Meanwhile, you could also make a donation to a group of your choice at his website! Matt thinks travel is important. It helps … Read more